Services

Website & Mobile Maintenance

Proactive monitoring, updates, and support that keep your digital products secure, fast, and always available.

Launching is just the beginning. We provide ongoing maintenance and support for websites and mobile applications, ensuring your digital products stay secure, performant, and compatible with the latest browsers, devices, and OS versions. Our proactive approach catches issues before your users do, with dedicated teams that respond quickly when urgent fixes are needed. Think of us as your extended engineering team for everything post-launch.

By the numbers

99.9%

Average Client Uptime

< 2hr

Critical Issue Response

60+

Products Under Management

98%

Client Retention Rate

What We Offer

Features & Capabilities

Purpose-built solutions designed for performance, reliability, and scale.

24/7 Uptime Monitoring

Continuous monitoring of server health, response times, error rates, and availability with automated alerting that ensures our team is notified the moment something goes wrong.

Security Patching & Updates

Regular dependency updates, security patch management, vulnerability scanning, and SSL certificate maintenance to protect your applications and user data from emerging threats.

Performance Monitoring & Optimization

Ongoing tracking of Core Web Vitals, mobile performance, and server response times with proactive optimization to maintain peak speed as your content and traffic grow.

Bug Fixes & Issue Resolution

Prioritized bug triage and resolution with defined SLAs. Critical issues are addressed within hours, while routine fixes follow a scheduled sprint cycle for efficient delivery.

Content Updates & Feature Additions

Regular content updates, minor feature enhancements, and design tweaks handled through a streamlined request process with transparent tracking and communication.

Backup & Disaster Recovery

Automated daily backups, tested recovery procedures, and documented disaster recovery plans that ensure your data is safe and your application can be restored quickly.

Our Process

How We Work

Onboarding & Audit

We review your current infrastructure, codebase, and deployment pipeline to understand the system architecture and establish a baseline for monitoring, security, and performance.

Monitoring & SLA Setup

We configure comprehensive monitoring dashboards, define response time SLAs, establish communication channels, and set up automated alerting for critical system events.

Ongoing Maintenance Sprints

We operate in monthly maintenance sprints that include scheduled updates, planned improvements, and accumulated feature requests alongside continuous monitoring and emergency response.

Reporting & Optimization

Monthly reports cover uptime, performance metrics, resolved issues, completed tasks, and recommendations for improvements to keep your digital products ahead of potential problems.

Technology

Tech Stack

DatadogSentryGitHub ActionsCloudflareAWSTerraformDocker

Trusted by Global Brands

Partnering with enterprises and institutions where reliability, scale, and execution matter most.

Discuss Your Maintenance Project

Tell us about your needs and we'll get back within 24 hours.

What you can expect

No-obligation consultation

Response within 24 hours

NDA available on request

Flexible engagement models

FAQ

Frequently Asked Questions

Our maintenance plans include uptime monitoring, security patching, dependency updates, bug fixes, performance optimization, backups, and a monthly allocation of hours for content updates and minor feature work. Plans are customized based on your application's complexity.

Critical production issues that affect user access or data integrity receive a response within 2 hours, with resolution targeted within the same business day. We provide escalation paths and maintain on-call availability for emergency situations.

Yes, we regularly take over maintenance of applications built by other agencies or in-house teams. We begin with a comprehensive code audit and infrastructure review to understand the system before assuming responsibility.

We proactively test your mobile app against beta versions of upcoming iOS and Android releases. This early testing allows us to identify and resolve compatibility issues before the OS update reaches your users, preventing disruption.

Many clients with in-house teams use our maintenance services to supplement their capacity, handle after-hours monitoring, or provide specialized expertise. We integrate with your team's workflow and tools rather than replacing them.

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Ready to get started?

Let's discuss how we can bring your vision to life with our website & mobile maintenance expertise.

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