Services

Website & Mobile Maintenance

The team that stays after launch: monitoring, patching, and improving what you already run.

Launching is just the beginning. We provide ongoing maintenance and support for websites and mobile applications, ensuring your digital products stay secure, performant, and compatible with the latest browsers, devices, and OS versions. Our proactive approach catches issues before your users do, with a named team that responds when an urgent fix is needed. Most agencies disappear at handover. We are the engineering team you keep afterwards.

What working with us includes

$3K

Where monthly retainers start

Team that already knows your codebase

100%

Code and IP ownership stays yours

10+

Countries we support clients across

Scope

What this covers

Two-week sprints, a Loom demo at the end of each one, and your code in your repo from day one.

24/7 Uptime Monitoring

Continuous monitoring of server health, response times, error rates, and availability with automated alerting that ensures our team is notified the moment something goes wrong.

Security Patching & Updates

Regular dependency updates, security patch management, vulnerability scanning, and SSL certificate maintenance to protect your applications and user data from emerging threats.

Performance Monitoring & Optimization

Ongoing tracking of Core Web Vitals, mobile performance, and server response times with proactive optimization to maintain peak speed as your content and traffic grow.

Bug Fixes & Issue Resolution

Prioritized bug triage and resolution with defined SLAs. Critical issues are addressed within hours, while routine fixes follow a scheduled sprint cycle for efficient delivery.

Content Updates & Feature Additions

Regular content updates, minor feature enhancements, and design tweaks handled through a streamlined request process with transparent tracking and communication.

Backup & Disaster Recovery

Automated daily backups, tested recovery procedures, and documented disaster recovery plans that ensure your data is safe and your application can be restored quickly.

Our Process

How We Work

Onboarding & Audit

We review your current infrastructure, codebase, and deployment pipeline to understand the system architecture and establish a baseline for monitoring, security, and performance.

Monitoring & SLA Setup

We configure comprehensive monitoring dashboards, define response time SLAs, establish communication channels, and set up automated alerting for critical system events.

Ongoing Maintenance Sprints

We operate in monthly maintenance sprints that include scheduled updates, planned improvements, and accumulated feature requests alongside continuous monitoring and emergency response.

Reporting & Optimization

Monthly reports cover uptime, performance metrics, resolved issues, completed tasks, and recommendations for improvements to keep your digital products ahead of potential problems.

Technology

Tech Stack

DatadogSentryGitHub ActionsCloudflareAWSTerraformDocker

The businesses we build software for

A few of the teams we work with — manufacturing, logistics, field services and SaaS, across India, the UK and the US.

Send project details

Tell us what you're building. An engineer reads it and replies within 24 hours.

What you can expect

A reply within 24 hours from an engineer, not a salesperson

30 minutes on a call — no pitch, no obligation

Mutual NDA before we discuss scope

You keep the plan either way

FAQ

Frequently Asked Questions

Our maintenance plans include uptime monitoring, security patching, dependency updates, bug fixes, performance optimization, backups, and a monthly allocation of hours for content updates and minor feature work. Plans are customized based on your application's complexity.

Critical production issues that affect user access or data integrity receive a response within 2 hours, with resolution targeted within the same business day. We provide escalation paths and maintain on-call availability for emergency situations.

Yes, we regularly take over maintenance of applications built by other agencies or in-house teams. We begin with a comprehensive code audit and infrastructure review to understand the system before assuming responsibility.

We proactively test your mobile app against beta versions of upcoming iOS and Android releases. This early testing allows us to identify and resolve compatibility issues before the OS update reaches your users, preventing disruption.

Many clients with in-house teams use our maintenance services to supplement their capacity, handle after-hours monitoring, or provide specialized expertise. We integrate with your team's workflow and tools rather than replacing them.

Explore More

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Need Website & Mobile Maintenance? Talk to an engineer.

30 minutes with an engineer, not a salesperson. You'll leave with a plan — even if we're not the right fit.

See our work